Support

Get Help When You Need It

Plexicus provides comprehensive support to help you get the most out of our platform.

Support Plans for Every Team

Community Support

Available to all users

  • Access to community forums
  • Knowledge base articles
  • Documentation
  • Best practices guides

Email Support

Available on Professional and Enterprise plans

  • Response within 24 hours
  • Technical assistance
  • Feature requests
  • Bug reports

Premium Support

Available on Enterprise plan

  • Priority response
  • Dedicated support engineer
  • Phone support
  • Custom training sessions

Dedicated Support

Available on Custom plan

  • 24/7 support
  • Dedicated account manager
  • Custom SLA
  • On-site training

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Platform Overview

Get familiar with Plexicus dashboard, navigation, and core concepts.

Quick Start Guide

Step-by-step setup process to get your first scan running in under 10 minutes.

Basic Configuration

Essential settings and configurations for optimal security scanning.

First Scan Setup

Configure your first vulnerability scan and understand the results.

User Management

Add team members, set permissions, and manage user access levels.

Initial Deployment

Deploy Plexicus agents and connect your cloud environments.

Level Up Your Skills

Master cybersecurity with our interactive learning paths and unlock your potential

Self-Paced Learning

Self-Paced 50+ hours

Video Tutorials

Comprehensive video courses covering all security topics

  • HD Quality
  • Subtitles
  • Mobile Access
  • Offline Download
Self-Paced 30+ guides

Interactive Guides

Step-by-step interactive tutorials with hands-on practice

  • Code Examples
  • Live Demos
  • Progress Tracking
  • Quizzes
Self-Paced 25+ articles

Best Practices

Industry best practices and proven methodologies

  • Expert Tips
  • Case Studies
  • Checklists
  • Templates
Self-Paced 40+ lessons

Security Fundamentals

Core security concepts and foundational knowledge

  • OWASP Top 10
  • Risk Assessment
  • Compliance
  • Frameworks

Live Training

Live Training Weekly

Webinars

Live expert sessions on trending security topics

  • Q&A Sessions
  • Expert Speakers
  • Recording Access
  • Certificates
Live Training Monthly

Workshops

Hands-on workshops with practical exercises

  • Lab Environment
  • Group Projects
  • Peer Learning
  • Mentorship
Live Training On-demand

Custom Training Sessions

Tailored training programs for your organization

  • Custom Curriculum
  • Team Focus
  • Flexible Schedule
  • Dedicated Trainer
Live Training 3-6 months

Certification Programs

Industry-recognized certification preparation

  • Exam Prep
  • Practice Tests
  • Study Groups
  • Career Support

Need help? Our support team is here for you

Contact Support
CHANNELS

Support, your way

Email Support

Reach our team at info@plexicus.ai. We typically reply within one business day.

Send email

GitHub

Follow Plexicus open-source tools, GitHub Actions and releases.

Visit GitHub

Documentation

Setup guides, API reference, and integration recipes for every Plexicus feature.

Read docs
Qualification

Check whether AI Swarm Pentest fits your environment.

Share the minimum context. We will review the scope and tell you the next commercial step.

Before submitting — verify you fit

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No commitment. If you don't fit, we'll tell you.

SAMPLE HANDOVER · ILLUSTRATIVE

Sample evidence handover

A trimmed view of what your team receives at the end of an AI Swarm Pentest engagement. Real engagements include full technical evidence, executive narrative, and a remediation plan.

VALIDATED FINDING Evidence attached

Server-Side Request Forgery in webhooks/receiver

demo-project/sample-app · src/webhooks/receiver.py:42

SeverityHigh CVSS 3.18.6 Priority79 Confirmedvia replay

Untrusted caller-supplied URLs reach an internal egress without an allowlist. Replayed in a sandbox against a fresh authorized target — the same control was validated to fail twice.

REVIEWER-READY REMEDIATION Merge-ready PR

Validate the target URL against an allowlist of permitted hostnames. Reject private/internal IP ranges. Enforce HTTPS only.

plexicus/remediation/webhooks-ssrf 3 changed · 0 new files
42resp = requests.get(target_url)
42+if not is_allowed_host(target_url):
43+  raise WebhookRejected(target_url)
44+resp = requests.get(target_url, timeout=5)
Every engagement hands over:
  • Executive briefing
  • Validated findings list
  • Merge-ready PRs
  • Compliance mapping (NIS2 · DORA · CRA)
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